SureStay Plus Hotel by Best Western Plano
What Guests Say
After many stays the room never disappoints us. Always clean, cool and fully stocked. I wish they’d bring back the waffles and pastries on the breakfast bar though! Location is excellent for everything we normally do when we make the trip.
Charles
August 2023
The mgr (black lady - sorry I don't remember name) was very nice and accommodating when I booked room; was just as nice when we checked in. We had a few special requests on our booking and she met all of them. I loved having a key that you just hold up instead of inserting and it worked every time. Every one of the staff were friendly. Bathroom was large, very clean, looked new. The breakfast was wonderful - had eggs, sausage, biscuits and gravy, fruit, yogurt, oatmeal, coffee, juice, milk, asstmt of breads, incl. bagels/cream cheese. The man manning the breakfast didn't stop for a minute - all the pans filled and fresh. A lady manned it on Monday and she did the same. They were amazing, very impressive, friendly and seemed to enjoy their jobs. Also liked not having carpet since we always have dogs with us. BTW, the lobby decor is beautiful
Susan
February 2023
Roomy with microwave & mini-fridge. Sofa bed was ready just as we requested. Staff was helpful & friendly, location great. Breakfast OK.
Dora
August 2022
Room was very clean and fresh. Staff as usual was fantastic! Breakfast was breakfast. The usual! But hot coffee 24 hrs a day always helps. Also available snacks and drinks at the check in desk.
Charles
October 2024
Location to the area I was working and it was reasonable. Offers breakfast. Front desk people are always nice.
Tenny
August 2023
The facility was very clean and the atmosphere walking in was very welcoming. The front desk clerks was really nice and helpful with questions we had. The breakfast was good compared to some other places we have booked.
Betty
September 2022
Awesome location, the breakfast was wonderful, and I loved the 24 hr coffee bar. Room was very clean
Sarah
August 2024
Room had plenty of room. Sofa turned into a comfortable bed. Had the advantage of a comfortable sofa during the day. Breakfast was ok. They’ve reduced it a bit I’m sure to save money but still tasty.
Charles
May 2023
Exceptionally kind and helpful staff As we stayed for several nights, we used printed and computer; Since the street lights were very intense, we could cover window with special thick curtain which is a plus. The beds are super comfy 👍 We liked the breakfast choices and the helper lady, she was very assistive and kind.
Mariya
June 2023
It was very clean and the stuff was very helpful and professional
Javier
June 2024
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