SureStay Plus Hotel by Best Western Plano

The mgr (black lady - sorry I don't remember name) was very nice and accommodating when I booked room; was just as nice when we checked in. We had a few special requests on our booking and she met all of them. I loved having a key that you just hold up instead of inserting and it worked every time. Every one of the staff were friendly. Bathroom was large, very clean, looked new. The breakfast was wonderful - had eggs, sausage, biscuits and gravy, fruit, yogurt, oatmeal, coffee, juice, milk, asstmt of breads, incl. bagels/cream cheese. The man manning the breakfast didn't stop for a minute - all the pans filled and fresh. A lady manned it on Monday and she did the same. They were amazing, very impressive, friendly and seemed to enjoy their jobs. Also liked not having carpet since we always have dogs with us. BTW, the lobby decor is beautiful

Room was very clean and fresh. Staff as usual was fantastic! Breakfast was breakfast. The usual! But hot coffee 24 hrs a day always helps. Also available snacks and drinks at the check in desk.

The facility was very clean and the atmosphere walking in was very welcoming. The front desk clerks was really nice and helpful with questions we had. The breakfast was good compared to some other places we have booked.

Room had plenty of room. Sofa turned into a comfortable bed. Had the advantage of a comfortable sofa during the day. Breakfast was ok. They’ve reduced it a bit I’m sure to save money but still tasty.

It was very clean and the stuff was very helpful and professional